Help and FAQ
Browse help
Getting started
Guided Prep and Advanced
Import and PSD troubleshooting
Mobile browser, installation and offline work
Physical size and effective PPI
Projects, saving and exporting
Recovering work
Windows installation and updates
Frequently asked questions
Can I download ArtPrepper now?
ArtPrepper is in private testing. Contact us to ask about beta access. Public downloads are not available yet.
Does artwork stay on my device?
The mobile pilot processes artwork locally in your browser. It does not upload artwork to our server.
Can I switch between Guided and Advanced?
Yes. Both presentations keep the same work.
Where should I start?
Read Getting started, then choose a guide for your platform.